Investing in Innovation

“The requirements facing trade-fair, event and congress organisers are constantly growing, calling for the utmost flexibility and quality from providers,” states Christian Müller, ICM Technical Director, discussing the challenges facing congress and event technicians.

He goes on to explain that a key factor in securing ICM’s competitive standing is ongoing investment in equipment and technology. He therefore sees regular improvements to both the building’s infrastructure and its technical facilities as an absolute must when it comes to maintaining pole position in the face of mounting competition.

Enhancing efficiency
As an example, Mr. Müller cites the introduction of ICM’s own state-of-the-art inventory management system. This significantly optimises equipment management for events, ensuring maximum efficiency and rapid availability across all technical disciplines.

Another case in point is the smart conference system specifically developed for shareholders’ meetings. Featuring special delegate voice terminals, this helps ICM customers such as Linde, MAN and Munich Re comply with the legal requirements governing the handling of AGMs.

Proven partnership
To ensure customer-centric delivery of all technical services, professional ICM teams work closely with event systems provider Neumann&Müller. Having this service partner on board means all customers receive focussed advice and support right from the initial planning phase.

Almost a year in, the successful collaboration between ICM and Neumann&Müller is characterised both by a clear focus on quality and service and by a strong innovative drive. ICM customers benefit directly from Neumann&Müller’s in-depth expertise in complex video technologies and systems, for instance. Our partner covers the full audiovisual spectrum from multi-screen shows to 3D animations from its on-site studios.

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